Best Practices European Cleaning & Hygiene Awards - Workforce & Leadership
Discover the people and practices powering the cleaning industry forward. In this Main Stage session, the European Cleaning & Hygiene Awards shine a spotlight on outstanding achievements in Workforce & Organization, from exceptional leadership and inspiring team culture to talent development, diversity, and the creation of thriving, future‑ready workplaces.
Award winners from across Europe will share how they elevate their teams, strengthen organisational performance, and raise professional standards throughout the sector. As the only pan‑European awards programme in cleaning and hygiene, the ECHA highlights stories that celebrate human impact as much as innovation.
Expect a lively, insight‑rich session that reveals what it takes to build resilient teams, support rising talent, and create organisations where people can excel. Join us and meet the leaders shaping the workforce of tomorrow.
Speakers
At present consultant in facility services with some 40 years of experience.
Research coordinator with the Association for Cleaning Research (VSR).
Council member at both BICSc (UK) and VSR (NL).
Member of the Jury on the European Cleaning and Hygiene Awards (ECHA).
Chairman and Member of several Standardization Committees.
Michelle Marshall biography
Michelle Marshall is the founder of European Cleaning Journal (ECJ) and the European Cleaning & Hygiene Awards.
She launched ECJ in 1993, establishing what has become the only pan-European trade publication dedicated to the professional cleaning industry. ECJ is also the official media partner of Interclean Amsterdam.
In 2016, the European Cleaning & Hygiene Awards were also established - a programme dedicated to celebrating excellence and innovation throughout the sector. Now in their ninth year, the awards have grown into the only pan-European awards of their kind, bringing together the industry at annual ceremonies in cities including Barcelona, Rome, Berlin, London, Brussels, Dublin, Lisbon and Edinburgh.
Michelle also contributes as a member of the jury for the Interclean Amsterdam Innovation Award.




