Clean connect support
Frequently asked questions
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Do you need help? Contact us!
In case you are unable to locate the confirmation email or to access your account, please send an email to registration@rai.nl.
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In case you are unable to locate the confirmation email or to access your account, please send an email to registration@rai.nl.
No, both the camera and microphone functions are automatically switched off for all attendees.
Organisers and participants can interact using the live chat.
Audio or video from speakers may be subject to interference, depending on your own or others' internet connections.
Please make sure that you have selected the correct audio mode and that your speakers or headphones are plugged in. Check the volume of your computer.
If you're confident everything is connected properly, your devices might be being used by another tool or application. Make sure tools like Zoom, Google Hangouts, Microsoft Teams etc. have been closed prior to starting the session.
Operating System Minimum Requirements.
It is important that you can run the most recent version of our supported browsers. Below are the oldest operating systems that we can provide support for:
iOS Devices:
Android Devices:
If your problem is not listed please drop us an email and we will do our best to help you.
Please note the chat function in the session is intended to submit questions for our speakers.
Follow these 3 steps:
Step 1
REGISTER FOR THE EVENT
Step 2
Create an account
(you can only create an account after registering)
In your registration confirmation email, you will find the link to create your personal account for the Clean connect platform.
In case you are unable to locate your registration confirmation email, please send an email to registration@rai.nl.
Step 3
Go to the Clean connect platform and login with your account details
ENTER THE Clean connect platform
(you can’t login to the platform without an account registration)
The Clean connect platform gives you the opportunity to meet new business relations and connect online, to get inspired by world class speakers who give insights into the latest developments in the sector, to experience product launches or to plan meetings live and online at Interclean Amsterdam.
See below a sneak peek of what to expect from the platform.
PLEASE NOTE: To get access to the Clean connect platform, you must be registered for Interclean Amsterdam.
