Speakers

The Interclean Group                                                          
Bill Bassett is a pioneer in the healthcare cleaning industry and serves as the Group Director of the Interclean Group. His business philosophy is centred around innovation and gathering people to dialogue, research and develop best products and practices which aid the important task of infection control and reducing HAI’s in healthcare facilities. A passionate and engaging speaker, Bill offers futuristic thinking to people who are looking for sustainable cleaning solutions that consistently achieve best practices. Interclean Group is an Australian owned technology and cleaning systems company with more than 30 years’ experience helping aged care groups and hospitals achieve safer, data driven and more efficient cleaning outcomes. The group combines digital cleaning management software, science-based cleaning systems and services. Through this approach, Interclean helps organisations standardise cleaning, improve accountability, reduce risk and gain real time visibility of operational performance. 

FacilityApps                                                             
 Dirk Tuip is Founder and CEO of FacilityApps, a software platform that helps cleaning companies connect and improve the full operational journey: from quote and contract through onboarding and training, planning, delivery, quality and proof, to invoicing and insight. His work centres on making technology useful where the work happens, in ways that support both managers and frontline teams. In recent years, FacilityApps has invested in VR Training for Cleaners. The training gives people a practical, visual way to learn cleaning tasks. It makes onboarding and day-to-day learning more accessible when language is a barrier. Dirk also serves on the board of the Facility Data Standard, supporting open and consistent data exchange across the facility services sector. He brings a practical perspective to innovation: technology, training and data standards should help cleaning organisations work with greater clarity, consistency and confidence. 

BICSc                                                                          
In her role at BICSc, Kelsey helps to shape professional cleaning standards, training frameworks and workforce development initiatives across the industry. She brings hands-on operational experience from frontline NHS cleaning services during the COVID-19 pandemic, combined with expertise in training, quality assurance and project management. A passionate advocate for skills development, Kelsey works with cleaning organisations to improve competence, operational performance and professional recognition throughout the sector. She is also a Youth Ambassador for Youth Employment UK and is committed to attracting and developing the next generation of cleaning and facilities management professionals. As an international speaker, Kelsey shares insights on workforce development, cleaning standards, training innovation and building future-ready cleaning teams in an increasingly professionalised industry.