Planet Mark Certification

Velair is a UK-based supplier of energy-efficient washroom and fragrance solutions, supporting customers throughout European and global markets. Established in 2012, we provide best-in-class hand dryers, large space fragrance systems, urinal mats, hair dryers and odour control solutions designed to reduce costs, improve hygiene and simplify operations. Our Good, Better and Best tiers support sustainability goals, usage demands and budget needs across single and multi-site locations.

Velair

Since 2012, Velair Group® has been redefining what’s possible in the world of hand drying, washroom technology and electronic innovations. Our mission has always been clear: to deliver products of the highest quality, with cutting-edge innovation, exceptional durability, and an after-sale service rated 5 stars by our customers.

Award-Winning Sustainability
Our dedication to responsible innovation has earned us national recognition, including:
•	Winners – Energy Management, The Big Sustainability Awards 2025
•	Finalists – Waste Management, The Big Sustainability Awards 2025
•	Hand Dryer Company of the Year 2025, Building and Facilities Award
Sustainability isn’t a marketing phrase for us, it’s at the core of every decision we make. As a Planet Mark Certified business for the fourth consecutive year, we continually strive to minimise environmental impact, helping our clients do the same through energy-efficient and long-lasting solutions.
Terra4 Docking Station & Plug & Play® Technology
A true game-changer in the hygiene industry, the Terra4 Docking Station® is designed to be a fit-and-forget solution; robust, adaptable, and incredibly easy to maintain. Once installed, it allows any of our Plug & Play® hand dryers to be replaced or upgraded in seconds. No tools, no downtime, and no need for specialist labour.
Manufactured from materials renowned for durability, rigidity and thermal stability, Terra4 is built to last in even the most demanding environments.
“I’ve been in the industry for 25 years, and I’d say that the Plug & Play® dryers are the most innovative, practical, and stylish dryers I’ve seen in that time.”
The Terra4 Docking Station® is compatible with three of our premium dryers, each designed for specific end-user needs:
Pebble Mini Plug & Play®
Our compact, entry-level Plug & Play® dryer offers exceptional value. Featuring a low-carbon motor, an IK10 impact rating, and a sleek, contemporary design, it’s a perfect balance of performance and affordability.
F4 Eco Plug & Play®
Engineered for efficiency, the F4 Eco includes a switchable heat function, quiet mode, and H13 media filtration for hygienically cleaner air. Its 304-grade stainless steel cover delivers both resilience and refined aesthetics.
Pebble+ Plug & Play®
Our most advanced hygienic hand dryer, the Pebble+ features intelligent H13 filtration, UV-C disinfection, and ION particle generation, removing 99.9% of bacteria and viruses. Its antimicrobial cover, digital brushless motor, switchable heat, and quiet mode make it ideal for environments where hygiene and peace of mind are paramount.
Introducing Serenity Diffuser - Launching January 2026
Designed for luxury environments, the Serenity Diffuser is set to transform how large spaces feel and function. Combining refined design, low-noise operation, and smart control, Serenity delivers consistent, high-end aromatic coverage across up to 900m², elevating ambience and guest experience alike.
With scheduling options for 30-, 60-, or 90-day service cycles, the diffuser is easy to manage through an intuitive app that lets users adjust intensity directly from their device.
Our exclusive fragrance oils, available in three signature scents, come in 1-litre, easy-fit bottles, ensuring a seamless, mess-free refill process for a consistently premium aroma experience.
Ideal for hotels, offices, and luxury commercial spaces, Serenity turns ordinary environments into immersive sensory experiences.
Sustainability at Our Core
At Velair Group®, sustainability is not just a commitment, it’s a standard. We integrate eco-conscious practices into our design, manufacturing and logistics to help reduce waste and energy use across every touchpoint. In 2025, we’ve replaced plastic packaging with paper alternatives in all our hand dryers, offering 99.9% plastic-free packaging, with a similar roll-outs planned across all ranges.
Our Planet Mark certification and multiple sustainability awards are testaments to our ongoing efforts to create a cleaner, greener future for our industry and our planet.
Five-Star Service: People Who Care
We believe great service begins after the sale. Our dedicated Technical Support and After-Sales Team ensures every customer receives genuine, human support. No long hold times, no automated runarounds, just knowledgeable people ready to help.
From first enquiry to long-term maintenance, we’re here to make sure your experience with Velair Group® remains seamless and satisfying.

Website: www.velair.co.uk
Telephone: +44 (0)1425 616103
Email: hygiene@velairgroup.com

In this issue of Building & Facilities News, we are pleased to feature Velair Group Ltd as our Hand Dryer Company of the Year.

Since 2012, Velair Group has supplied over 350 businesses with hand dryer packages, working via partners and distributors who sell its range. Knowing everything there is to know about hand dryers, you’ll find their dryers in almost every sector of the market, including those with the highest standards – Food Manufacturing and Education.

Known in the industry for providing innovative products and solutions in the washroom arena, we spoke to Matt Anderson, CEO Velair Group Ltd, who explained to us how the last 12 months has been for the company.

“The past 12 months have been exceptional across the group. We’ve successfully completed every key project we set out to, while acquiring new customers and deepening relationships with our existing ones by delivering the high-quality products and services they’ve come to expect from us. Our growth rate remains strong at around 20% annually, and we continue to consistently hit and in some cases exceed our sales targets.”

“Alongside this, we’ve expanded the team, introducing more structure and bringing in highly skilled personnel to support our growth and alleviate pressure on our existing staff, who have been working incredibly hard. Looking ahead, one of our immediate priorities is securing a larger warehouse to accommodate our continued expansion.”

We then asked Matt how sales have fared in comparison to forecast:

“Sales have significantly outperformed our forecasts, particularly following the acquisition of Enviro-Save (UK) Ltd – a globally recognised, best-in-class fragrance system distributor known for its continuous fragrance Oxygen-Powered delivery systems. This acquisition provided a substantial boost in sales and, coupled with the ongoing success of our hand dryer division, allowed us to not only meet but exceed our projections. In a challenging economic environment, where many companies have struggled, we’re proud to have remained resilient and continued to grow. Overall, we’re extremely pleased with our performance.”

The purchase of Enviro-Save 18 months ago has been transformative for the business. Before this acquisition, Enviro-Save was generating close to £1.2 million at the time of purchase and is now exceeding £2 million and growing rapidly under Velair Group. The fragrance system mentioned by Matt was originally developed in Dubai and has proven to be a phenomenal success. The product is exclusive to Velair Group in the UK, and complements its already strong hand dryer offering, further strengthening its position in the hygiene sector.

“Additionally, we’ve expanded into the electrical wholesale market with our state-of-the-art panel heaters and domestic ventilation products, allowing us to serve a broader customer base across multiple sectors,” added Matt. “Interestingly, our fragrance and electrical wholesale divisions are currently outpacing the growth of our core hygiene business, likely due to the limited number of companies in the washroom sector and the challenges of competing with continuous-revenue paper sales. Nevertheless, our comprehensive packages – offering solutions across hygiene and electrical markets – have been very well received.”

Another product that has revolutionised the hand drying sectors is the Plug & Play system, developed by Velair Group as the world’s first multi-dryer Plug & Play® platform, named The Terra4 Docking Station®.

“The Terra4 Docking Station® supports 75% of our hand dryers. It allows for effortless servicing, upgrades, and replacements without the need for skilled labour – anyone can do it. This innovation has played a major role in expanding our market share and has helped us secure key partnerships, including our global collaboration with Rentokil Initial. It’s a unique selling point that continues to set us apart in the industry,” stated Matt.

The Terra4 Docking Station® is the first multi-dryer Plug & Play® platform, revolutionising hand dryer technology with its innovative design and user-friendly features. Boasting unmatched durability and performance, once installed, the Terra4 Docking Station® becomes a fit-and-forget product, providing unrivalled convenience and reliability. This platform allows any Plug & Play® hand dryer to be easily installed, upgraded, or replaced within seconds, without the need for skilled labour.

What’s more, the Terra4 Docking Station® is made from materials known for their durability, rigidity, abrasion resistance, and thermal dimensional stability. Whether in a high-traffic washroom or a demanding commercial environment, the Terra4 Docking Station® and Plug & Play® hand dryer will deliver consistent, robust and reliable performance day after day.

“The uniqueness of our Plug & Play® Terra4 Docking Station® is a standout benefit – it offers unmatched convenience, efficiency, and cost savings. Similarly, our fragrance system is the only one on the market that guarantees consistent and continuous fragrance delivery for 30, 60, or 90 days. In a space where many products are similar, these innovations provide our customers with tangible advantages and have been pivotal to our recent success,” added Matt.

The Terra 4 Docking Station® is compatible with the Pebble Mini Entry Level Plug & Play®, Pebble+ Plug & Play that removes 99.9% of bacteria and viruses, and the brand new for 2025 F4 Eco Plug & Play. Watch out – the future of hand dryers is here!

With numerous achievements under its belt, Velair Group remains driven to accomplish even more. We asked Matt about the company’s short and long-term goals.

“In the short term, our focus remains on delivering exceptional service, technical support, and market-leading products, supported by strong marketing – core strengths we’ve maintained for over 14 years. Long term, we’re investing heavily in R&D and innovation, with several exciting product launches scheduled for this year and next. These new offerings will further strengthen our market position. Ultimately, our goal is to be the leading company in the fragrance market, the number one hand dryer brand, and a competitive force in the electrical wholesale sector, which represents a massive growth opportunity for us.”

Ensuring sustainability remains a core part of the business, Velair Group is proud to mark its fourth consecutive year as a Planet Mark Certified business. This is a fantastic achievement that reflects the company’s commitment to sustainability and reducing its environmental impact.

“Velair Group has achieved Planet Mark Certified Year 4 – Business by reporting its measured carbon emissions, reducing Scope 1, 2, and core Scope 3 emissions per employee (market-based) by 12.3% compared to the previous reporting period, and by committing to expand its measurement boundary to achieve a full carbon footprint.”

“Sustainability is at the heart of our business, and being recognised for our efforts to create positive change means a great deal to us,” said Matt.

In closing, we asked matt how he felt receiving this award on behalf of Velair Group and everyone involved.

“As a company, we’ve never actively pursued awards, so being named Hand Dryer Company of the Year is truly special. Most of our recognition has come via platforms like Trustpilot, where we’ve received incredible feedback – particularly around our service, which is a point of pride for us. To be acknowledged for doing something we love is a wonderful achievement and a testament to the hard work and dedication of our team.”

“Everyone at Velair Group is passionate about what we do – it takes a certain kind of person to work here, someone who loves the business as much as I do – and this award is for them. I’d like to take this opportunity to thank the entire team for their continued commitment.”

Our recent achievements include:
- Winners – Energy Management, The Big Sustainability Awards 2025
- Finalists – Waste Management, The Big Sustainability Awards 2025

These accolades reflect measurable progress in improving efficiency, reducing waste, and embedding sustainable practices across our operations.

As a Planet Mark Certified business for the fourth consecutive year, we continue to track, reduce, and report our carbon footprint with transparency and accountability. This ongoing certification demonstrates our long-term commitment to meaningful environmental action. We continually strive to minimise environmental impact, helping our clients do the same through energy-efficient and long-lasting solutions.

Rounding out the Top Three this year is the Oxygen-Supreme Constant Air Freshener & Odour Eliminator from Fragrance Delivery Technologies. Utilising the company's Oxy-Gen Powered Technology, the Oxygen- Supreme disperses a precise dose of fragrance and odour neutraliser constantly for 30, 60 or 90 days. 

Hydros Jassem, CEO of Fragrance Delivery Technologies, said: "We're honoured to receive the Tomorrow's Cleaning Award for our Oxygen-Supreme Constant Air Freshener & Odor Eliminator. This recognition is a testament to the dedication and innovation behind our Oxy-Gen Powered technology, which delivers consistent air freshness while remaining eco-friendly, safe and exceptionally effective. 

"This award reinforces the proven reliability and efficacy that have made Oxygen Powered a trusted choice in air care. We're proud to be setting new benchmarks in odour control - and well on our way to establishing it as the global gold standard for clean, fresh indoor environments."

Everything Electrical, part of the Velair Group, is proud to announce an exciting new partnership with Mountain Rescue England and Wales (MREW). Beginning January 2025, £1 from every Hydra sold will be donated to support the life-saving work of Mountain Rescue teams across England and Wales.

The partnership was inspired by a personal experience involving Velair Group CEO, Matt Anderson, who required Mountain Rescue assistance during a climb on Snowdon. Following an incident on the mountain, Mountain Rescue volunteers helped Matt to safety, leaving a lasting impression of their dedication and skill.

“Experiencing firsthand the extraordinary work of Mountain Rescue volunteers gave me a new perspective on how vital their services are,” said Matt Anderson, CEO of Velair Group. “These teams operate in the toughest of conditions to save lives, relying heavily on donations to continue their work. It’s a privilege to support them through our Everything Electrical brand and the success of the Hydra product line.”

Gruff Owen is chair of Llanberis Mountain Rescue Team (MRT), the team that was involved in Matt’s rescue: “This was one of two incidents on that day in April,” he says, “and more than 20 of our team members were involved that afternoon. Llanberis is the busiest team in the country with over 320 incidents in 2024 and we rely on donations and financial support to enable our small charity to provide this service on Yr Wyddfa (Snowdon) and the surrounding mountains. It’s rare to hear from a casualty after an incident, so we’re especially grateful to Matt for his generosity.”

The hand dryer at the centre of this campaign, the Hydra, is a compact, low-carbon, stainless steel high-speed hand dryer, designed for efficiency and durability. Backed by a 3-year, 24-hour replacement manufacturer’s warranty, the Hydra is an industry-leading solution for modern, sustainable washrooms. To further amplify awareness of this partnership, the Hydra anded with the Mountain Rescue logo, helping to promote the charity and raise widespread awareness for their life-saving work.

Everything Electrical anticipates selling more than 4,000 Hydras annually, with further growth expected in the coming years. This partnership reflects a commitment to giving back to the community and supporting the volunteers who make outdoor adventures safer for everyone.

Mike Park is the Chief Executive Officer of Mountain Rescue England and Wales (MREW): “Connections with businesses like this give us an opportunity to let more people know about our work as unpaid volunteers,” he says, “and the potential to add up to £4,000 into our funds this year is really appreciated.

MR volunteers responded to over 3000 incidents last year, from rescuing stranded hikers and climbers like Matt to critical medical emergencies in the mountains. With ongoing growth in the number of people visiting national parks and enjoying outdoor activities, our work has never been more essential.”

As the Hydra range continues to grow in popularity, Everything Electrical looks forward to developing a long and meaningful partnership with Mountain Rescue England and Wales, ensuring their vital efforts are supported for years to come.

For more information about Everything Electrical and the Hydra range, visit: Velair Group | We make Everything electrical – Hydra 9

To learn more about Mountain Rescue England and Wales or to donate directly, visit www.mountain.rescue.org.uk or, for the Llanberis team, https://llmrt.org/.

Serenity Champagne.png

Engineered for expansive, high-end spaces, this large-area diffuser provides coverage up to 900 m², roughly the size of three tennis courts, fragrancing over 2,700 m³ (95,000 ft³) of air. Perfect for grand lobbies, open-plan offices, and luxury hospitality environments, it handles volumes comparable to a full office floor
or large conference suite.
Controlled via an intuitive app, Serenity can be easily programmed with schedules tailored to 30, 60 or 90-day service cycles.

Serenity Aroma Diffuser

A luxury aroma diffuser designed to elevate the atmosphere of large, high-end spaces.

Sustainably designed, efficient washroom solutions

Tenair

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