FeedbackNow by Forrester gives businesses in cleaning, healthcare, travel, multi-location retail, and major venues the ability to monitor, analyze and act on a continuous stream of customer feedback and other signals to optimize their operations using a simple and powerful system.
This feedback is instantly given in FeedbackNow’s platform and businesses are able to analyze data for trends, and prioritize action to improve experiences and operations.

FeedbackNow by Forrester

Customer satisfaction, Passenger satisfaction, Employee satisfaction, Data analysis, Touch points analysis, customer experience improvement, passenger experience improvement, Employee satisfaction improvement, Operations, Real-Time Feedback, and Operational Improvement

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Real-Time Signals for your Real-Time Operations

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